7-Day Product Confidence Guarantee
We stand behind the quality of every unit we ship.
Every batch of our creatine is third-party tested, sealed, and verified before dispatch. If the product you receive does not meet our quality standard, we’ll take responsibility and make it right.
To keep the process fair and transparent, here’s how it works:
- Claims must be raised within 7 days of delivery
- The product must be returned for verification
- Once reviewed, we issue a replacement or refund. (excluding shipping charges)
Creatine may naturally clump due to humidity. Minor clumping does not affect purity or effectiveness.
For Multi-Jar Orders
Our 100% money-back guarantee applies to multi-jar purchases.
To keep the policy fair for all customers, we request that only one jar be opened initially.
If you are testing the product, please avoid opening additional jars until you are satisfied with the first one.
Refunds are issued only for unopened jars returned in their original condition.
This allows us to maintain product integrity while offering a strong quality assurance promise.
A Note on Single-Jar Purchases
Single-jar purchases are considered individual-use orders and are not covered under the 100% refund guarantee.
However, if you receive a unit with a genuine quality issue, we’re always here to review and resolve it.
Our Commitment
We don’t market exaggerated claims.
We ship tested product.
If it falls short of our standard,
We take responsibility.